Welcome to the website of RedbearY, a website for direct virtual shopping through the website of the company’s products.
The use of the website is subject to the terms of use detailed below and which constitute a binding agreement between the user/customer and the website operator and therefore form an integral part of the order, unless otherwise stated on the product page/order placed. All users of the website express their consent, by actually using the website, that they know the terms of use of the website and the rules applicable to its use and agree to them, including the privacy policy. These terms apply to the use of the website and the services included in it using any computer or any cell phone or any other communication device. Also, they apply to the use of the website, either through the Internet or through any network or other means of communication. The terms are worded in the masculine language for convenience purposes only and they refer, of course, to women as well.

Rules:

These regulations are the legal basis for ordering and surfing the website and it is the only one that regulates the relationship between the company and the user of the website and/or the person ordering through the website.
Every user who makes an order and/or purchase through the site declares that upon performing the action he read these regulations, and that he agrees to all its instructions and conditions and that he or anyone on his behalf will not have any claim and/or demand and/or claim against the site and/or the company and/or the management of the site and/or the company and/or any of its managers and/or employees, in all matters relating to the provisions and conditions of these regulations.
The company reserves the right to change the regulations from time to time at its sole discretion, without the need to give notice and/or advance notice and on the condition that the new format is published on the website for all users to see.

The company’s computer records only, regarding the actions carried out through the site will be prima facie evidence of the correctness of the actions.
The images of the products displayed on the website are for illustration purposes only and do not obligate the website management at all. It is also agreed and clarified that the company will try to do its best to present its customers with pictures that are as accurate as possible.
The company does not undertake to keep stock of all the models and/or products whose photos appear on the website.
The company does its best to ensure that the information displayed on the website is the most complete and accurate information, but it will be clarified that, in good faith, inaccuracies or errors may appear in it and the company will not bear any responsibility arising from or related to them.
All prices on the site are quoted in NIS. The prices include VAT and can include shipping fees (specified in the item).

The management of the site may update the prices of the products on the site and the shipping rates from time to time without the need for prior notice and the customer will not have any claim or claim or demand due to this. The valid price in relation to the order placed is the price that was published when the entire order process was completed and which includes the delivery of credit card information and confirmation of the correctness of the payment.
The website management may offer promotions, benefits and discounts on the website or by any other means of communication – including phone, e-mail or text message. The website management may at any time stop these promotions, benefits and discounts, replace or change them, without the need to give any prior notice of this.

When updating the shopping basket, the company reserves the right to send a reminder to the customer about the basket if it is abandoned/forgotten, by sending an email to the address entered. Please note: it is possible that if you started placing an order and did not complete it, the details of your order will not be saved in the shopping basket and will not be presented to you during your next visit to the website.
When registering on the site, you are offered the option of registering for the site’s official mailings. If the customer wishes to remove himself from the mailing after registering, he can do so easily through the link at the bottom of the received mailing.

Registration on the website is limited to creating a single account for each customer. The company reserves the right to remove duplicate accounts.
Promotions and discount coupons apply to all items on the site in accordance with the policy that will be published on the product page. In the case of returning an item bought at a discount with the use of a coupon, the amount returned will be the amount actually paid after the discount.
For any question and/or clarification and/or clarification, you can contact the company’s customer service directly by email or phone.

The company is not responsible for the amount of the interest payment charged by the credit card companies in credit transactions – such a payment arrangement is between the customer and the credit company only.
The customer hereby declares that he checked the feasibility of the purchase and made it at his own discretion and in full agreement to all the conditions stated in these regulations, which constitute both an agreement and regulations.

Registering on the company’s website and placing an order through the website:

The purchase of products will be made by a registered customer by filling out the digital form that appears on the website and which is a prerequisite for placing the order. By law, the customer is not required to provide the requested personal details, but the company will not be able to handle the customer’s order without them,

In order to ensure that the order is carried out efficiently and without errors, it is necessary to provide all the required details on the website accurately. If incorrect details are provided when placing the order, the company will not be able to guarantee that the products will reach their destination. In the event that the products are returned to the company due to incorrect details, the customer will be charged for shipping and handling fees. Make sure to fill in accurate and up-to-date details.

The website management will not make any use of the customer’s information, except in accordance with the website’s privacy policy, which is an integral part of these terms of use and purchase. Upon placing the order by the customer, the company will check the credit card details, and after the order is approved by the credit company, a message will be sent to the customer that the transaction has indeed been approved.

The details of the order as entered by the customer in the order form and the registration of the transaction in the company’s computers will be conclusive and final proof of the correctness of the order. In the event that the transaction was not approved by the credit company, the customer will receive an appropriate notification and will be asked to provide another means of payment.

• If the terms of this agreement, the terms of one of the binding documents or the terms of any other online service offered by the site have been violated.
• If there is a financial debt to the company or companies related to it and the debt has not been repaid, even though the deadline for its payment has passed.
• If the credit card in the customer’s possession has been blocked or restricted for use in some way.. According to the site’s rules, receiving a gift as part of promotions is limited to one item per customer.

Cancel reservation:

What is stated in this section is subject to the Consumer Protection Act of 1981 (hereinafter: the Act).

Cancellation of an order by a customer, before the date of delivery of the products to his possession, will be done after receiving the customer’s written notification regarding his desire to cancel the order, and on the condition that it is not a special order. Upon cancellation of the product, the customer will be charged 5% of the value of the product or NIS 100, whichever is lower, and an additional payment if made by credit card and/or checks for clearing fees for canceling a credit transaction/checks and/or notification to the bank and/or return of the check and so on, according to the clearing fees and handling fees charged by the actual credit company/bank.

Cancellation of the order, after the delivery of the products, will be possible only within 14 days of their receipt by the customer and after receiving the customer’s written notification regarding his desire to cancel the order, provided that it is not a special order and the products are in good condition, in their original packaging, no assembly has been done at the customer’s home and are in the place to which they were delivered only. Upon receiving the notification, the customer will allow the company’s representative to examine the products’ integrity, and if it is found that the products have been used and/or the product is damaged in some way and/or the product is not in its original packaging – the customer will not be allowed to cancel the transaction and return the products to the company. Upon cancellation of the products, the customer will be charged a cancellation fee as indicated above. For the avoidance of doubt, the company has the sole discretion in making a decision regarding the condition of the returned products.

The products will be transported to the customer’s home by an independent external carrier who is not an employee of the company or a carrier affiliated with the manufacturers. The customer must arrange the payments with this carrier separately. The company does not collect payment for transport from the customer.

The transportation cost will be paid to the external carrier at the time of delivery according to the transportation price list published on the website at the time of making the purchase/order.

The customer has an obligation to check the possibility of bringing the products into his home in an acceptable and reasonable way. If an order for a crane is required, an additional fee will apply to the customer. It will be emphasized and made clear that the carrier and the company will not be responsible in any case for checking the manner and possibility of bringing the products to the customer’s home, but at the same time will help as much as possible both with advice, both with ordering a crane as needed and in general.

The delivery date set at the time of ordering is approximate and will be carried out only after the payment has been made.

The company will not be held responsible for delays caused by factors beyond its control, such as: due to strikes and disturbances at the seaports and the international shipping company. Also, the company will not be held responsible for delays caused by malfunctions in the computer system or telephone systems and which may harm the completion of the purchase process or malfunctions in the electronic mail service.

The customer must inspect the products upon receipt and indicate in writing any defects if any. If he did not do so at the time of delivery, it will be seen as if the products were delivered in accordance with the order and in good condition to his satisfaction.

I would like to confirm that I have carefully read the agreement which is also defined as a regulation and I agree to its contents.